Shipping Policy – Sugarcrafters
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Free Delivery on all orders over £40!

Shipping Policy

We are very proud of our despatch and delivery times we can offer our customers.

Order any item before 3 pm and we will despatch it the same day!! (Monday to Friday)

For our UK Mainland customers

Our standard delivery on all items takes 3 - 5 days working days to arrive with you and is just £2.95 per order, if you spend over £40, we will knock the delivery charge off for you.

If you want to receive the product the next working day, please choose our "Next Day Delivery" option before 3 pm and your item will be in your hands the following day. Please note, Next day orders received on a Saturday or Sunday will be despatched Monday for delivery Tuesday.

Next Day and Saturday deliveries will be delivered with DPD, if you leave your email and phone number, they will send you a 1 hour delivery time slot and also tracking information for your order so you can watch it make its way to you.

  • Free Standard Shipping (3 - 5 days) at £2.95 (Free above £40)
  • Next Day Delivery (Order before 3 pm for Next working day delivery to UK Mainland) at £6.95

Non mainland UK

Scottish Highlands & Offshore Islands (includes Scottish Islands, Isles of Scilly, Channel Islands, Isle of Wight, Isle of Man) Northern Ireland. Republic of Ireland. Please add one extra day to the delivery time frames above.

 

For our international customers

Delivery times will vary per country. For deliveries outside the United Kingdom, please note that delivery can take up to 4 weeks due to customs clearance although this is normally quicker.

Please bear in mind deliveries outside the UK will be subject to possible import taxes in each country. Please be aware that parcels to PO Box addresses will be declined in most cases, in particular high value transactions.

 

**Please note:  By ordering from us, you are agreeing to our terms and conditions for delivery. By placing this order online from us, it is expected that you are available for delivery within the estimated delivery times, which can be between 8 am to 8 pm Monday to Saturday. If you are not in when delivery is attempted, our couriers or The Royal Mail will reserve the right to deliver the parcel to any neighbour within 100 Meters of your property.